Privacy & Data Protection Policy

1. Institutional Scope & Overview

Mehboob Enterprises ("we," "our," or "us"), licensed by the Drug Regulatory Authority of Pakistan (DRAP Form-4 Medical Device Importer) and operating from Zaheer Plaza, Patang Chowk, Peshawar, is committed to safeguarding the privacy and proprietary data of our clinical clients, teaching hospital administrators, procurement directors, and registered dental practitioners.

2. Clinical Tender & Quotation Data Collected

When you request tender quotes, institutional supply schedules, or clinical equipment specifications, we collect:

• Institutional Contact Information: Hospital/clinic name, department head name, official email address, mobile/hotline numbers.
• Procurement Requirements: Batch volumes, metallurgy alloy specifications (AISI 420, ISO 13485), and customized tender delivery schedules for institutions including LRH, KTH, and HMC.
• Communication Telemetry: Direct communications initiated via our encrypted WhatsApp hotlines (+86 186 5857 2105, +92 332 3066225) and email channels.

3. Data Usage & Confidentiality Protections

All collected information is used strictly to prepare commercial quotations, verify DRAP medical device importation accreditations, issue formal proforma invoices, and organize logistics shipments. We do not sell, rent, or monetize client or hospital procurement data to third-party advertisers.

4. Data Retention & DRAP Statutory Audits

In accordance with Pakistani Medical Device Rules and international ISO 13485:2016 traceability guidelines, transaction records, lot/batch certificates, and importation declarations are retained securely for statutory audit intervals to guarantee complete product recall traceability.

5. Information Security Controls

We employ Cloudflare enterprise SSL encryption, Strict Transport Security (HSTS), and edge-level firewall protections to ensure all quote submissions and electronic correspondence remain immune to unauthorized interception.

6. Contact Our Compliance Office

For questions regarding data protection or institutional procurement verification: